Table of Contents

Troubleshooting

This section helps resolve common issues encountered when using the PinoyIRC Network.


Connection Problems

; Cannot connect to server : Check your internet connection : Verify server address and port : Try an alternate server from the server list : Make sure your firewall allows IRC ports (6667 / 6697)

; Connection timed out : Server may be temporarily unavailable : Try connecting again after a few minutes : Use a different server or SSL port

; Disconnected after connect : You may be using a banned IP or proxy : Contact an IRC Operator for assistance


SSL / Secure Connection Issues

; SSL certificate error : Ensure your IRC client supports SSL : Update your IRC client to the latest version : Disable invalid or outdated SSL options : Use the correct SSL port (+6697)

; Unable to connect using SSL : Try a non-SSL port to confirm connectivity : Check system date and time : Ensure your OS SSL certificates are up to date


NickServ Problems

; Nickname is already in use : Identify to NickServ:

/msg NickServ IDENTIFY <password>

; Password not accepted : Ensure correct capitalization : Check keyboard layout (Caps Lock) : Use password recovery via registered email

; Killed by NickServ : You did not identify in time : Reconnect and identify immediately


ChanServ Problems

; Cannot register channel : Channel may already be registered : You must be opped in the channel : Channel must meet minimum user requirements

; Lost channel access : Identify to NickServ : Use ChanServ RECOVER:

/msg ChanServ RECOVER #channel

: Contact IRC Operators if needed

; Access changes not working : Ensure you have Founder or SOP access : Check if SECURE mode is enabled


Bot Issues

; Bot not responding : Ensure the bot is connected and identified : Check if bot is banned or muted : Verify bot permissions in the channel

; Bot disconnected : Server may have restarted : Enable auto-reconnect in the bot configuration


Bans & Restrictions

; You are banned from a channel : Contact channel operators politely : Do not evade bans using proxies or VPNs

; Restricted channel : Channel allows registered users only : Register and identify your nickname


Client Issues

; Commands not working : Ensure you are typing commands correctly : Prefix commands with /msg when required

; Scripts causing problems : Disable recently added scripts : Use trusted and updated addons only


When to Contact IRC Operators =====Quick Checklist