====== Troubleshooting ======

This section helps resolve common issues encountered when using the PinoyIRC Network.

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===== Connection Problems =====

; **Cannot connect to server**
: Check your internet connection  
: Verify server address and port  
: Try an alternate server from the server list  
: Make sure your firewall allows IRC ports (6667 / 6697)

; **Connection timed out**
: Server may be temporarily unavailable  
: Try connecting again after a few minutes  
: Use a different server or SSL port

; **Disconnected after connect**
: You may be using a banned IP or proxy  
: Contact an IRC Operator for assistance

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===== SSL / Secure Connection Issues =====

; **SSL certificate error**
: Ensure your IRC client supports SSL  
: Update your IRC client to the latest version  
: Disable invalid or outdated SSL options  
: Use the correct SSL port (+6697)

; **Unable to connect using SSL**
: Try a non-SSL port to confirm connectivity  
: Check system date and time  
: Ensure your OS SSL certificates are up to date

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===== NickServ Problems =====

; **Nickname is already in use**
: Identify to NickServ:
  /msg NickServ IDENTIFY <password>

; **Password not accepted**
: Ensure correct capitalization  
: Check keyboard layout (Caps Lock)  
: Use password recovery via registered email

; **Killed by NickServ**
: You did not identify in time  
: Reconnect and identify immediately

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===== ChanServ Problems =====

; **Cannot register channel**
: Channel may already be registered  
: You must be opped in the channel  
: Channel must meet minimum user requirements

; **Lost channel access**
: Identify to NickServ  
: Use ChanServ RECOVER:
  /msg ChanServ RECOVER #channel
: Contact IRC Operators if needed

; **Access changes not working**
: Ensure you have Founder or SOP access  
: Check if SECURE mode is enabled

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===== Bot Issues =====

; **Bot not responding**
: Ensure the bot is connected and identified  
: Check if bot is banned or muted  
: Verify bot permissions in the channel

; **Bot disconnected**
: Server may have restarted  
: Enable auto-reconnect in the bot configuration

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===== Bans & Restrictions =====

; **You are banned from a channel**
: Contact channel operators politely  
: Do not evade bans using proxies or VPNs

; **Restricted channel**
: Channel allows registered users only  
: Register and identify your nickname

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===== Client Issues =====

; **Commands not working**
: Ensure you are typing commands correctly  
: Prefix commands with /msg when required

; **Scripts causing problems**
: Disable recently added scripts  
: Use trusted and updated addons only

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===== When to Contact IRC Operators =====Quick Checklist =====

  * Identify to NickServ
  * Use SSL when possible
  * Check server and port
  * Verify permissions
  * Ask for help if unsure
  * Join #Help - general help channel